We regret to inform you that our Management Information System is currently experiencing technical difficulties. This issue extends nationwide and is beyond our immediate control. As a result, we anticipate disruptions in our communication channels, particularly through the MyChildAtSchool App.
During this time, we kindly request that all communication, including important messages and queries, be directed to our Reception via email at office@chaseterraceacademy.co.uk. We understand the importance of staying connected and assure you that our team will be actively monitoring the email to provide timely responses.
Please be advised that the technical challenges may also affect our ability to take registers electronically. In the interim, we will revert to manual register keeping. We understand that this adjustment may trigger an automatic absence message; however, rest assured that we are working diligently to address this matter promptly.
Your understanding and cooperation during this challenging time are highly appreciated. We sincerely apologise for any inconvenience this may cause and thank you for your patience as we work towards a swift resolution.